Do you recognise yourself in Annamaria’s story?

“My company deals with delivery for a particular target, the luxury segment. Throughout my career I have proposed various tools to my company to reduce customer dissatisfaction, but none of them managed to provide continuity to the work done on managers and employees. As an HR professional I needed an innovative tool to allow teams to remain focused on medium to long-term objectives, measuring progress and making sense of the large amount of data we collect through #MysteryShopping. We discovered the power of coaching, both individual and group, to work on results and improve them.” (Annamaria, HR Manager of a luxury delivery company)

Thanks to the #MysteryCoaching® model, an in-depth analysis of Mystery Shopping data is obtained, which is then used in team coaching sessions where — with the use of a digital platform — we guide groups to remain focused on objectives over extended periods of time.

If you recognise yourself in Annamaria’s story and want to know MAS, click here: https://lnkd.in/ehSKjeSQ

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