From Turin to Milan-Cortina, the Guest Experience challenges twenty years on

Traduzione:

#MilanoCortina2026 The experience of the Winter #Olympics in Turin in 2006 teaches us how the #MysteryGuest and the #UNI11312Standard, just published at the time, sowed the culture of hospitality throughout the region. Twenty years on, we look at the #Cortina2026 Olympics with the same spirit — we who, together with @AssociazioneMysteryAuditingItalia, have committed to spreading the quality of customer service with targeted projects aimed at raising awareness among tourism operators to invest today in #GuestExperience in order to be ready to welcome the large number of guests that will arrive. Are you sure you are ready for this challenge? Here is the MAS → Link: https://mysterycoaching.com/score/ @FondazioneCortina2026 @FondazioneCortina @AssociazioneAlbergatoriCortina @ConfcommercioMilano @Asseprim #MysteryCoaching® #CustomerExperience #MAS #wanttoknowmoremas